Customer care
Every order is confirmed personally before payment. This policy explains how dispatch, delivery and exchanges work once your order is confirmed.
Orders are packed and dispatched from our studio in 2–3 working days after your order is confirmed on Instagram. Made-to-order pieces may take up to 7 working days.
You will receive a tracking reference over Instagram once your parcel leaves the studio.
We ship across India through trusted courier partners. Typical delivery is 3–7 working days after dispatch, depending on your pin code.
Delivery charges are confirmed with you before payment. Remote pin codes may take longer and could carry an additional courier charge.
If the fit is not right, message us within 48 hours of delivery. We accept exchanges for a different size, subject to stock availability.
Pieces must be unworn, unwashed and returned with all tags and original packaging intact. We photograph every parcel before dispatch.
Because runs are limited, we do not offer refunds for a change of mind. We will offer a replacement or store credit if a piece arrives damaged, defective or incorrect.
Report damaged or incorrect items within 48 hours of delivery with photographs. Return shipping for verified issues is covered by us.
Archive sale pieces, sample pieces and custom orders are final sale and are not eligible for exchange or return.
Please double-check your address before confirming your order. Parcels returned due to an incorrect address may require a second shipping charge.
This page is a summary. Final delivery charges, timelines and exchange approvals are confirmed by the studio over Instagram. No payment is processed on this website.