Privacy policy

What we collect

Browsing the storefront does not require an account. We do not run a shopping cart or payment system, so we do not collect card details, billing addresses or passwords from customers.

If you contact us on Instagram or by email, we receive whatever information you choose to share — typically your name, message, selected size and colour, and delivery address. That information is held inside the relevant messaging platform and our own inbox.

Order enquiries

Clicking “Order via Instagram” generates a short enquiry message on your device. Nothing is submitted to us until you paste and send that message yourself. The site does not read your Instagram messages.

How we use information

• To answer enquiries, confirm availability and arrange delivery.
• To resolve exchange requests and delivery issues.
• To meet basic accounting and courier requirements.

We never sell personal information. We share only the details a courier needs to deliver your parcel.

Cookies and analytics

This site sets no advertising cookies. An administrator-only session cookie is created when a member of the studio signs into the admin dashboard; it is not set for customers. Standard server logs may record request metadata for security and reliability.

Data retention and your choices

Enquiry conversations are kept only as long as needed to complete an order and handle any after-sales request. You can ask us to delete your enquiry details by messaging the studio; where we have no legal or accounting reason to keep them, we will remove them.

Contact

Questions about this policy can be sent to hello@youngsaints.com or via Instagram direct message.